Privacy Policy

Privacy Policy of Metrolink Outsourcing Services Pvt. Ltd

Our commitment

We Metrolink Outsourcing Services Pvt. Ltd (MOSPL) are in the business of trust, trust that’s established through our products and services and the continued business from our esteemed clients and we have been serving our B2B and B2C clients since last 31 years.

We are strongly committed to protect the privacy of our customers and have taken all necessary & reasonable measures in line with applicable laws and regulations as well as the best industry practice to protect the confidentiality of your personal information gathered through our website.

This policy documents defines Personal information, how we collect, use and protect the same. This policy would overlap with our T & C and is to be read in conjunction.

This policy applies across our website and mobile applications and all areas of operation.

Personal Information

Individual or personal Information implies and incorporates data that can be connected to a particular individual or to distinguish any individual, for example, name, address, street number, phone number, email ID, Aadhar card number, RC book details, pin code, Card number, cardholder name, card termination date, data about your cell phone, DTH administration, information card, power association, Smart Tags and any subtleties that might have been intentionally furnished to us through any means. This data could be text, image, video or in any form. It could be any personal or professional information you provide through our forms, whatsapp, SMS, phone calls, IVR, email or in hard copy or in any other form not mentioned here.

At the point when you peruse MOSPL, we might gather data with respect to the versatile/tab gadget subtleties, space and host from which you access the web, the Internet Protocol [IP] address of the PC or Internet specialist co-op [ISP] you are utilizing, and unknown website factual information.

Consent and application

By visiting and/or using our Website and or any of our application, products or services or newsletter, you expressly consent & agree to this Policy. Further, this policy applies to all current and former visitors to the Website and or any of our application.

As with changing times this policy will change without prior notice hence it is recommended you visit our website and keep updated on the latest changes

This consent over individual or personal information applies to all data mentioned here and not mentioned here which could be added in the future based on changes in products, services, website and or mobile applications.

This consent overrides any DND or other restrictions since a familiarity has been established and anonymity non-existent once data is shared and any interaction happened over any of the offline or online channels of communication.

By utilizing the Website or any of our applications and providing your own as well as contact details, you expressly consent that you are keen on knowing more or benefiting as well as buying different items, administrations, offers, services or other special material that MOSPL or some other service provider might offer/give/share/send you every once in a while through any means including however not restricted to phone, SMS , email, Whatsapp or some other informing administration/portable application or some other physical, electronic or advanced means/mode .

You thusly concur that MOSPL might get in touch with you either electronically or through telephone, to understand your product/service requirements and also fulfil them. Further you likewise explicitly concur and approve MOSPL and its related companies, specialist organizations, merchants and other outsiders to reach you to offer or for sending other showcasing efforts, offers, or some other data either on the Website or through different means including yet not restricted to phone, SMS, email, Whatsapp or some other informing administration/versatile application or some other physical, electronic or computerized implies/mode.

You consent to get correspondences through messages, phone, Whatsapp, SMS, or some other type of informing/correspondence administration from MOSPL or such service providers/outsiders.

You additionally concur that MOSPL maintains whatever authority is needed to make your subtleties accessible to its accomplice banks/monetary foundations or any such other outsider and that you might be reached by the accomplices as well as the outsider for data through email, phone, Whatsapp or SMS.

The utilization of the Website may likewise expect you to give agree to entering in your Personal Information or to approve MOSPL to determine your information/data from some other source or public library, as might be important to finish your profile or your application on the Website, lead due ingenuity on you, evaluating your qualification for the items/administrations, undertaking know-your-client checks by MOSPL or some other outsider as well as to deal with your application through this Website. Your PI may likewise be utilized or imparted to outsiders including however not restricted to our merchants, specialist organizations, credit data offices, different banks or monetary foundations, guarantors or delegates or some other outsider with the plan of making your experience on the Website better, quicker and paperless and frictionless to the degree conceivable. MOSPL will hold fast to best industry works on including data security and protection while handling such applications. In any case, MOSPL will not be obligated to you against any responsibility or cases which might emerge out of such exchanges as any such PI is being gathered, utilized, handled and imparted to your unequivocal assent.

You thusly approve and explicitly agree us to impart your PI to outsiders to gather information for MOSPL.

In the event of unsubscribing to any of the above in sharing your personal information you may write to us contact@metrolink.co.in and we shall act upon it within 7 working days.

Types of personal information gathered and its use

Information coming from website visits, cookies based information, sign ups, newsletters, purchases, interactions over SMS, whatsapp bots, reaction to our social media ads linked to our website and mobile applications. Information on location, type of device, IP, unique identifier of device, page visits, any analytics provided by softwares used, any publicly available information from social media or provided by information service providers for websites or mobile applications in the process of sharing information, purchases or services being rendered.

MOSPL won't offer, sell your own data to any outsider, third party or marketing agency. As you are asked several data points of personal information, SMS, Whatsapp message, emails may be sent to you by MOSPL for notifications, alerts, payment confirmation, product information, upcoming payment, product offer or any information that MOSPL finds necessary.

Intermittently, we might uncover general measurable data analytics of our online interactions. We claim all authority to impart your own data to any outsider that makes a lawfully agreeable solicitation for its divulgence.

Connections to third party sites

Our webpage connects to different sites that might gather actually recognizable data about you. MOSPL isn't liable for the security rehearses or the substance of those connected sites.

Security

MOSPL has good safety efforts set up to ensure the safety and security of the data under our influence. At whatever point you change or access your record data, we offer the utilization of a safe server. When your data is in our ownership we stick to severe security rules, ensuring it against unapproved access.

Any concerns or issues may be escalated to us contact@metrolink.co.in